©2018 by Patients' View Partners

Patients' View Partners

A trusted viewpoint on what patients want and need most

"What makes a difference to the wounded and sick? Yes, good medicine is amazing science and phenomenal minds working hard to cure. However, let us not forget the small things: a warm smile, an ice chip, a warm blanket, a cool washcloth. A pillow flipped to the other side and a boost in bed. Holding a fragile hand while sitting by the bed of the dying in the deep recess of night."  --Respiratory therapist Colleen Murphy Allen 

 Most patients don't have full knowledge of their medical team's training, knowledge and expertise. But we know really well how we're made to feel. In the 12 hundred-plus stories patients and families shared with the Patients' View Institute (PVI), the message was loud and clear: regardless of whether our sickness can be "cured," we can always feel healed. When we're scared and vulnerable, feeling "seen" and valued by our medical teams can be the most precious gift of all.


We can help your team reconnect with this basic truth. 

Pat Mastors

PVP Founder

Pat is a former broadcast journalist whose journey on behalf of patients began when her father died of complications from a hospital-acquired infection. She holds leadership positions at the national policy level, created a 

bedside tool for patients, and has written a critically-acclaimed book to help patients navigate the the health care system.

Contact Me

Go ahead! Drop me a quick note. Here's my email address.


I'm based in Providence, Rhode Island, but travel frequently to Washington, DC and Philadelphia.